Monthly Archives: July 2026

Most employee complaints involve relatively minor issues. Questions about vacation time, payroll, benefits, or workplace policies are common in every organization. However, when an employee raises a concern about the company’s retirement plan, plan sponsors should pay close attention. Participant … Continue reading →

One of the biggest misconceptions among plan sponsors is that providing required notices and disclosures means employees understand their retirement plan. They don’t. Most employers distribute Summary Plan Descriptions, enrollment materials, fee disclosures, and a variety of other required documents. … Continue reading →

Many plan sponsors spend a great deal of time selecting investments, reviewing fees, and ensuring contributions are deposited timely. Yet one of the most overlooked aspects of retirement plan administration is fiduciary liability insurance. Many employers mistakenly assume that their … Continue reading →

The worst employers I ever worked for were labor lawyers. That may sound strange coming from someone who spent years practicing law, but it’s true. These were attorneys who represented unions and workers, yet many of them treated their own … Continue reading →

Most compliance disasters do not begin with a regulatory investigation. They begin with an email. Perhaps a payroll manager asks why employee deferrals have not been deposited in several weeks. Maybe a participant questions why a contribution appears to be … Continue reading →

Retirement plan providers spend a tremendous amount of time helping clients prepare for retirement, yet many fail to prepare for their own professional future. Every provider needs an exit strategy. An exit strategy is not simply about retirement. It is … Continue reading →

One of the least glamorous jobs in retirement plan administration is dealing with missing participants. People change jobs. They move. They get married and change their names. Some pass away without beneficiaries updating records. Over time, plan sponsors and recordkeepers … Continue reading →