Monthly Archives: January 2026

You Don’t Have a Bad 401(k) — You Have a Bad Process

Most plan sponsors don’t wake up thinking, “Let’s mismanage the 401(k) today.” Yet bad outcomes happen all the time — excessive fees, underperforming investments, compliance failures, and, eventually, fiduciary exposure. In my experience, the problem usually isn’t the plan. It’s … Continue reading

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What I’d Fix First If I Took Over Your 401(k) Tomorrow

If I walked into your office tomorrow and you handed me responsibility for your 401(k), I wouldn’t start by changing investments, firing vendors, or chasing the latest industry trend. I’d start with the basics — because that’s where most plans … Continue reading

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Why Being “Good at What You Do” Isn’t Enough Anymore

For years, plan providers survived on a simple premise: do solid work, keep clients happy, and the business will come. That world doesn’t exist anymore. Being “good at what you do” is now table stakes. Every recordkeeper claims strong technology. … Continue reading

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When the Loudest Committee Member Is the Least Informed

Every plan sponsor committee has one. The loudest person in the room. The one with the strongest opinions. The one who “has experience” — usually from a prior employer, a cousin’s plan, or something they once read on LinkedIn. And … Continue reading

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401(k) Changes in 2026: What Every Saver and Sponsor Needs to Understand

Every year brings incremental changes to retirement plans, but 2026 is different. This isn’t just about higher contribution limits. It’s about a fundamental shift in how catch-up contributions are taxed — one that will directly affect higher-income workers and quietly … Continue reading

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The Quiet Disappearance of 401kHelpCenter.com

At some point, without much notice, 401kHelpCenter.com disappeared. No announcement. No farewell post. No “we’re shutting down” explanation. One day it was there — the next day it wasn’t. And that’s a shame, because it was one of the best … Continue reading

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Recordkeeper, TPA, Advisor: Who Owns the Mistake When Something Breaks?

When a retirement plan error surfaces, the first reaction is almost always the same: finger-pointing. The sponsor looks to the advisor. The advisor looks to the TPA. The TPA looks to the recordkeeper. And somewhere in the background, everyone is … Continue reading

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Being a Good Employer Is Not a Fiduciary Defense

Most plan sponsors genuinely want to do the right thing. They offer a retirement plan because they care about employees, want to help people save, and believe they are acting responsibly. That instinct is admirable—but under ERISA, it is not … Continue reading

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Why “Good Service” Doesn’t Matter in ERISA Litigation

Providers often believe that being helpful will protect them if something goes wrong. It feels intuitive: strong relationships, responsive service, and goodwill should count for something. In ERISA litigation, they usually don’t. Courts don’t evaluate intent, tone, or effort. They … Continue reading

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SECURE 2.0 Fatigue Is Real—But Providers Can’t Afford It

There is no denying it: sponsors are tired. SECURE 2.0 arrived in waves, and many employers are overwhelmed by rules that seem half-finished, delayed, or constantly “to be determined.” That fatigue is understandable. For providers, though, it’s dangerous. The temptation … Continue reading

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