Monthly Archives: November 2020

Retirement plan providers can never be arrogant when it comes to the gripes raised by their clients. If clients have an issue with your service, you can’t discount because anger festers and boils over into an irreversible cycle that gets … Continue reading →

22 years in the retirement plan business and I have seen quite a bit. Two disasters that I witnessed close by involved the fall of a fiduciary and the disestablishment of a very successful third-party administrator (TPA). I am not … Continue reading →

Like George Costanza who always tried to leave on a high note in an episode of Seinfeld, I always try to leave at the right time. Most of the time, it’s the right time. Sometimes it’s like the last episode … Continue reading →

There are essentially two types of people at any company: management and the employees. I always say that I would never hire an employee because I was one (which will change in a few weeks, stay tuned). One of the … Continue reading →

The Peter Principle is a management theory concept in which the selection of a candidate for a position is based on the candidate’s performance in their current role, rather than on abilities relevant to the intended role. So the theory … Continue reading →

Nestle is the latest target of ERISA litigators and is being sued 0ver excessive administrative fees. The Nestle Plan has more than 39,000 participants and approximately $4.2 billion in assets. The complaint in the suit alleges that the plan’s expenses … Continue reading →

My latest article on JDSupra.com can be found here.

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