Category Archives: Retirement Plans

Stop Selling Price. Start Selling Risk Reduction.

Every plan provider has heard it. “Your fees are too high.” Maybe they are. Maybe they aren’t. But when a prospect immediately focuses on price, it’s often because nobody has explained the real cost of making a bad decision. The … Continue reading →

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Clients Don’t Leave Over Fees. They Leave Over Surprises

Ask most retirement plan providers why they lost a client and you’ll often hear the same answer: “We were undercut on fees.” While price certainly plays a role, I don’t think it’s the reason most relationships end. More often than … Continue reading →

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Why Nobody Reads Your Benefits Emails

Plan sponsors spend a surprising amount of time preparing participant communications. Notices are drafted, emails are reviewed, attachments are added, and everything is sent on schedule. Then… nothing. Employees delete the email without opening it, promise themselves they’ll read it … Continue reading →

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Your Recordkeeper Can’t Read Your Mind

One of the biggest misconceptions among plan sponsors is that hiring a recordkeeper means someone else is now responsible for everything. It doesn’t work that way. A recordkeeper can process payroll files, maintain participant accounts, generate notices, and provide reports. … Continue reading →

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If It Isn’t Documented, It Didn’t Happen

One of the first lessons I learned practicing ERISA law is that memories fade, people leave, and years later everyone swears something happened—until they’re asked to prove it. That’s when documentation becomes priceless. I’ve heard plan sponsors tell me they … Continue reading →

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Multi-Factor Authentication Is the Cheapest Fiduciary Decision You’ll Make

Cybersecurity can seem overwhelming for plan sponsors. Data breaches, phishing attacks, ransomware, account takeovers—the list of threats keeps growing. It’s easy to assume protecting a retirement plan requires expensive software, outside consultants, and a six-figure technology budget. It doesn’t. One … Continue reading →

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Multi-Factor Authentication Is the Cheapest Fiduciary Decision You’ll Make

Cybersecurity can seem overwhelming for plan sponsors. Data breaches, phishing attacks, ransomware, account takeovers—the list of threats keeps growing. It’s easy to assume protecting a retirement plan requires expensive software, outside consultants, and a six-figure technology budget. It doesn’t. One … Continue reading →

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Hardship Withdrawals Are Rising. The Answer Isn’t Making Them Harder.

A recent Vanguard report found that a record 6% of eligible 401(k) participants took hardship withdrawals during 2025, up from 5% the year before and roughly three times the pre-pandemic rate. While the numbers are concerning, they shouldn’t surprise anyone. … Continue reading →

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There Are Two Sides to Every Story

Years ago, I worked at a law firm that wasn’t a good fit for me. While I was there, I introduced a financial advisor to the firm’s most successful partner, who had a thriving tax certiorari practice. The partner hired … Continue reading →

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The PEO Roach Motel

Remember those old Roach Motel commercials? “Roaches check in…but they don’t check out.” For some employers, that’s exactly what it feels like with a PEO. Don’t get me wrong. I understand why businesses use Professional Employer Organizations (PEOs). They can … Continue reading →

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