Category Archives: Retirement Plans

Moving the Form 5500 Deadline to October 15? I’m Not Sold.

There’s bipartisan legislation making its way through Congress that would move the Form 5500 deadline for calendar-year plans from July 31 to October 15, while also eliminating the need for most plans to file Form 5558 extensions and allowing electronic … Continue reading

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Every Operational Failure Starts With Someone Assuming.

I’ve spent nearly three decades working with retirement plans, and one thing has become painfully obvious. Almost every operational failure starts with one word: Assume. Someone assumed payroll was withholding correctly. Someone assumed another employee sent the notice. Someone assumed … Continue reading

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Stop Selling Price. Start Selling Risk Reduction.

Every plan provider has heard it. “Your fees are too high.” Maybe they are. Maybe they aren’t. But when a prospect immediately focuses on price, it’s often because nobody has explained the real cost of making a bad decision. The … Continue reading

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Clients Don’t Leave Over Fees. They Leave Over Surprises

Ask most retirement plan providers why they lost a client and you’ll often hear the same answer: “We were undercut on fees.” While price certainly plays a role, I don’t think it’s the reason most relationships end. More often than … Continue reading

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Why Nobody Reads Your Benefits Emails

Plan sponsors spend a surprising amount of time preparing participant communications. Notices are drafted, emails are reviewed, attachments are added, and everything is sent on schedule. Then… nothing. Employees delete the email without opening it, promise themselves they’ll read it … Continue reading

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Your Recordkeeper Can’t Read Your Mind

One of the biggest misconceptions among plan sponsors is that hiring a recordkeeper means someone else is now responsible for everything. It doesn’t work that way. A recordkeeper can process payroll files, maintain participant accounts, generate notices, and provide reports. … Continue reading

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If It Isn’t Documented, It Didn’t Happen

One of the first lessons I learned practicing ERISA law is that memories fade, people leave, and years later everyone swears something happened—until they’re asked to prove it. That’s when documentation becomes priceless. I’ve heard plan sponsors tell me they … Continue reading

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Multi-Factor Authentication Is the Cheapest Fiduciary Decision You’ll Make

Cybersecurity can seem overwhelming for plan sponsors. Data breaches, phishing attacks, ransomware, account takeovers—the list of threats keeps growing. It’s easy to assume protecting a retirement plan requires expensive software, outside consultants, and a six-figure technology budget. It doesn’t. One … Continue reading

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Multi-Factor Authentication Is the Cheapest Fiduciary Decision You’ll Make

Cybersecurity can seem overwhelming for plan sponsors. Data breaches, phishing attacks, ransomware, account takeovers—the list of threats keeps growing. It’s easy to assume protecting a retirement plan requires expensive software, outside consultants, and a six-figure technology budget. It doesn’t. One … Continue reading

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Hardship Withdrawals Are Rising. The Answer Isn’t Making Them Harder.

A recent Vanguard report found that a record 6% of eligible 401(k) participants took hardship withdrawals during 2025, up from 5% the year before and roughly three times the pre-pandemic rate. While the numbers are concerning, they shouldn’t surprise anyone. … Continue reading

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