A Simple Rule on TPA Errors

If my experience working for, with, and sometimes against third party administrators (TPAs) can be summed up about plan errors is the following. The best TPAs make mistakes rarely and when they do, they take the blame and correct it. The worst TPAs constantly make errors and blame everybody else, but themselves for these errors.

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3 Responses to A Simple Rule on TPA Errors

  1. Bill Presson says:

    That sounds about right.

  2. Gina says:

    I’m glad to know that I work for one of the best TPA’s then!

  3. Lisa Allen says:

    True, true, true.
    And I will add: the best TPAs have to clean up the mess left behind by the worst TPAs. And it is frightening.

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